Frequently Asked Questions – Appliance Repair Los Angeles
How much does appliance repair cost in Los Angeles?
Our service call and diagnostic fee starts at just $69, which is applied toward the cost of repair. The total repair cost depends on the appliance type and the parts needed. We provide a transparent, upfront quote before any work begins — no hidden fees, ever.
Do you offer same-day appliance repair?
Yes! Pros Fix Appliances offers same-day and next-day appliance repair service throughout the greater Los Angeles area, including Glendale, Burbank, Pasadena, Sherman Oaks, and surrounding cities. Call us at (866) 696-7767 to schedule an appointment that fits your schedule.
What appliances do you repair?
We repair all major home appliances, including refrigerators, freezers, washers, dryers, ovens, stoves, ranges, cooktops, dishwashers, and stove hoods. We service all major brands including Samsung, LG, Whirlpool, Bosch, GE, Jenn-Air, and more.
Do your repairs come with a warranty?
Yes! All of our repairs are backed by a 90-day warranty on parts and labor. If the same issue arises within 90 days of your repair, we will come back and fix it at no additional charge.
Are your technicians licensed and certified?
Absolutely. All of our technicians are fully licensed, insured, and certified appliance repair professionals with years of hands-on experience. We only use high-quality parts to ensure your appliance runs reliably long after the repair.
How do I schedule an appliance repair appointment?
You can schedule a repair appointment three easy ways: call us at (866) 696-7767, book online through our website, or send us an email at Info@ProsFixAppliances.com. We offer flexible scheduling, including evenings and weekends.
What areas do you serve?
We serve the entire greater Los Angeles area, including Glendale, Burbank, Pasadena, Sherman Oaks, Encino, Northridge, Studio City, San Fernando Valley, Santa Clarita, and over 50 other cities. Visit our Service Areas page for the full list.
Do you offer discounts?
Yes! We offer a 10% discount for senior citizens and military veterans. We also frequently run limited-time promotions — check our homepage for the latest deals. Contact us to ask about current offers.
How long does a typical appliance repair take?
Most appliance repairs are completed in a single visit, typically taking 1–2 hours. In some cases, if a special part needs to be ordered, a follow-up visit may be required. Our technicians carry the most commonly needed parts to minimize any delay.
What brands do you service?
We repair all major appliance brands, including Samsung, LG, Whirlpool, Bosch, GE, Jenn-Air, KitchenAid, Maytag, Frigidaire, Electrolux, Miele, Sub-Zero, and many more. If you don’t see your brand listed, call us — chances are we can help.
Is there a fee if I decide not to proceed with the repair?
Our standard diagnostic fee is $69. If you choose not to proceed with the repair after receiving the quote, the $69 diagnostic fee still applies to cover our technician’s time and travel. If you do proceed with the repair, the $69 is credited toward your total.
Can I trust your company with my appliances?
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Do you offer emergency or after-hours appliance repair?
Yes, we understand that appliance emergencies don’t always happen during business hours. Call us at (866) 696-7767 for emergency service availability. We do our best to accommodate urgent situations including weekends.
How quickly can you arrive for a service call?
We offer same-day service for most calls placed before 2 PM. Depending on your location in the Los Angeles area, our technicians can typically reach you within 60-90 minutes. For Pasadena, Burbank, and Glendale residents, we’re often even faster.
Do you repair commercial appliances or just residential?
We service both residential and light commercial appliances. This includes restaurant equipment, apartment building laundry centers, office kitchen appliances, and rental property appliances. For heavy industrial equipment, please call us to discuss your needs.
Do you offer any discounts for seniors, veterans, or military?
Yes, we proudly offer a 10% discount for seniors (65+), active military, and veterans. Mention it when you call or schedule online, and we’ll apply the discount to your service. We also offer multi-appliance discounts when you need more than one unit repaired.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, and digital payments including Apple Pay and Google Pay. Payment is due upon completion of the repair unless otherwise arranged.
Do you provide a written estimate before starting work?
Absolutely. After the $69 diagnostic, our technician provides a detailed written estimate outlining the repair needed, parts cost, labor, and timeline. No work begins without your approval. We believe in complete transparency — no hidden fees, no surprises.
Do you use genuine OEM parts or aftermarket parts?
We use OEM (Original Equipment Manufacturer) parts whenever possible to ensure the best quality and longevity of your repair. If an OEM part isn’t available, we’ll discuss alternative options with you before proceeding. We never use substandard parts that compromise your appliance’s performance.
Do you offer any maintenance plans or service contracts?
Yes, we offer annual maintenance plans for homeowners and property managers. Regular maintenance extends the life of your appliances, improves energy efficiency, and catches small issues before they become expensive repairs. Call us for pricing and to set up a maintenance schedule.
What COVID-19 or health safety measures do your technicians follow?
Our technicians wear masks upon request, use hand sanitizer between service calls, wear protective booties inside your home, and maintain a respectful distance. We prioritize your family’s health and comfort throughout the service visit.
Can you help with appliance installation in addition to repairs?
Yes! We install dishwashers, ranges, ovens, cooktops, refrigerators, washers, dryers, microwaves, and garbage disposals. Our technicians ensure proper leveling, connection, and testing before they leave. Installation pricing varies by appliance type — call for a quote.
How do I know if my appliance is worth repairing versus replacing?
Our general rule: if the repair cost is less than 50% of a new appliance’s price and the unit is under 10 years old, repair is usually the better option. Our technician will give you an honest assessment. We never recommend unnecessary repairs — if replacement makes more sense, we’ll tell you.
Do you offer any guarantee on parts in addition to your labor warranty?
Yes. Our 90-day warranty covers both parts and labor. If the same issue recurs within 90 days of our repair, we’ll come back and fix it at no additional charge. Many OEM parts also carry their own manufacturer’s warranty extending well beyond our 90-day coverage.
What happens if my appliance breaks down again after the 90-day warranty?
We stand by our work long after the warranty period. While labor and parts aren’t covered past 90 days, we keep detailed service records. If you call us about a recurring issue, we’ll review your history and often provide preferred pricing for returning customers. Building long-term relationships matters more to us than one-time transactions.