Frequently Asked Questions – Appliance Repair Los Angeles
How much does appliance repair cost in Los Angeles?
Our diagnostic fee is $69 for residential appliances other than refrigerators, $85 for residential refrigerators, and $120 for commercial appliances. The diagnostic fee is applied toward the approved repair. The total repair cost depends on the appliance and the parts and labor required.
Do you offer same-day appliance repair?
Call 866-696-7767 to check the earliest available appointment. Same-day and next-day appointments depend on technician availability and your location. Repair completion also depends on diagnosis and parts availability.
What appliances do you repair?
We repair all major home appliances, including refrigerators, freezers, washers, dryers, ovens, stoves, ranges, cooktops, dishwashers, and stove hoods. We service all major brands including Samsung, LG, Whirlpool, Bosch, GE, Jenn-Air, and more.
Do your repairs come with a warranty?
Replaced parts and associated labor are covered by a 30–90 day warranty, depending on the part and its supplier. An additional diagnostic fee may apply if the problem is unrelated to the replaced part.
Is Pros Fix Appliances registered in California?
Pros Fix Appliances is registered with the California Bureau of Household Goods and Services (BHGS), registration A49955. Contact us if you need information about qualifications for a particular repair.
How do I schedule an appliance repair appointment?
You can schedule a repair appointment three easy ways: call us at (866) 696-7767, book online through our website, or send us an email at [email protected]. We offer flexible scheduling, including evenings and weekends.
What areas do you serve?
We serve the entire greater Los Angeles area, including Glendale, Burbank, Pasadena, Sherman Oaks, Encino, Northridge, Studio City, San Fernando Valley, Santa Clarita, and over 50 other cities. Visit our Service Areas page for the full list.
Do you offer discounts?
Yes. Pros Fix Appliances offers a 10% discount for senior citizens and veterans. Mention the discount when booking and ask us to confirm how it applies to your repair estimate.
How long does a typical appliance repair take?
Repair time depends on the appliance, the fault, and the parts needed. After diagnosis, we can explain the expected repair time. A follow-up visit may be needed if a replacement part must be ordered.
What brands do you service?
We repair all major appliance brands, including Samsung, LG, Whirlpool, Bosch, GE, Jenn-Air, KitchenAid, Maytag, Frigidaire, Electrolux, Miele, Sub-Zero, and many more. If you don’t see your brand listed, call us — chances are we can help.
Is there a fee if I decide not to proceed with the repair?
Yes. The diagnostic fee is $69 for residential appliances other than refrigerators, $85 for residential refrigerators, and $120 for commercial appliances. If you decline the repair, the diagnostic fee still applies. If you approve the repair, it is credited toward the repair cost.
Can I trust your company with my appliances?
You can review our diagnostic fees and warranty terms on this page. If you have questions about a proposed repair or its coverage, contact Pros Fix Appliances before proceeding.
Do you offer emergency or after-hours appliance repair?
Yes. Pros Fix Appliances provides 24/7 emergency appliance repair service. Call 866-696-7767 for emergency assistance and to confirm the expected arrival window.
How quickly can you arrive for a service call?
Call 866-696-7767 for current appointment availability and the expected arrival window for your address. Arrival time depends on technician availability, location, traffic, and the work already scheduled. We will confirm the timing when arranging your visit.
Do you repair commercial appliances or just residential?
We service both residential and light commercial appliances. This includes restaurant equipment, apartment building laundry centers, office kitchen appliances, and rental property appliances. For heavy industrial equipment, please call us to discuss your needs.
Do you offer discounts for seniors and veterans?
Yes. We offer a 10% discount for senior citizens and veterans. Mention it when booking and confirm the applicable terms before approving the repair.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, cash, and digital payments including Apple Pay and Google Pay. Payment is due upon completion of the repair unless otherwise arranged.
Do you provide a written estimate before starting work?
Absolutely. After the diagnostic visit, our technician provides a detailed written estimate outlining the repair needed, parts cost, labor, and timeline. No work begins without your approval. We believe in complete transparency — no hidden fees, no surprises.
Do you use genuine OEM parts or aftermarket parts?
We use OEM (Original Equipment Manufacturer) parts whenever possible to ensure the best quality and longevity of your repair. If an OEM part isn’t available, we’ll discuss alternative options with you before proceeding. We never use substandard parts that compromise your appliance’s performance.
Do you offer any maintenance plans or service contracts?
Yes, we offer annual maintenance plans for homeowners and property managers. Regular maintenance extends the life of your appliances, improves energy efficiency, and catches small issues before they become expensive repairs. Call us for pricing and to set up a maintenance schedule.
What COVID-19 or health safety measures do your technicians follow?
Our technicians wear masks upon request, use hand sanitizer between service calls, wear protective booties inside your home, and maintain a respectful distance. We prioritize your family’s health and comfort throughout the service visit.
Can you help with appliance installation in addition to repairs?
Yes! We install dishwashers, ranges, ovens, cooktops, refrigerators, washers, dryers, microwaves, and garbage disposals. Our technicians ensure proper leveling, connection, and testing before they leave. Installation pricing varies by appliance type — call for a quote.
How do I know if my appliance is worth repairing versus replacing?
Our general rule: if the repair cost is less than 50% of a new appliance’s price and the unit is under 10 years old, repair is usually the better option. Our technician will give you an honest assessment. We never recommend unnecessary repairs — if replacement makes more sense, we’ll tell you.
Do you offer any guarantee on parts in addition to your labor warranty?
Replaced parts and associated labor are covered by a 30–90 day warranty, depending on the part and its supplier. An additional diagnostic fee may apply if the problem is unrelated to the replaced part.
What happens if my appliance breaks down again after the warranty?
Contact us about the symptoms and the previous repair so we can assess the issue. Coverage depends on the replaced part and the applicable 30–90 day warranty period. A new diagnostic fee may apply to an unrelated problem.